Our contact details
Registered Offices are at: 22 The Orchards, Staindrop, Co. Durham, DL2 3XA
Company Registration Number: 13890580
E-mail: dpo@forted.io
Date: May 2023
The type of personal information we collect
This Privacy Policy is provided by Forted Limited (“Forted Ltd”, “we” or “us”) who is a controller in respect of your personal data for the purposes of the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act 2018 (collectively referred to as the “Data Protection Laws”). Keeping your data safe is important to us and this Privacy Notice explains what personal data we process, why we hold the data, what legal basis we rely on and what your rights are. Please take the time to read this carefully.
Forted Ltd respect the privacy of our customers, business partners and other visitors to our website who may choose to provide Personal Information (as defined below) and are committed to respecting their privacy. We recognise the need for appropriate protection and management of Personal Information that you provide to us. This Privacy Policy describes the types of information we may collect, how that information may be used, and with whom the information may be shared.
The information we collect
When registering on our site, including subscribing to our newsletter, registering, for an event, responding to a survey or filling out a form, or when we receive the business contact information from various marketing events we organise or participate in, we may collect personally identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Information”), such as your name, address, telephone number, email address, IP address, user IDs and passwords and contact preferences. Personal Information collected online may be supplemented with information you provide to us through other services and sources such as seminars, product demos, exchanging business cards with us, applying for a job with us, product feedback, as well as other data collection methods.
How we use your data and lawful basis for processing
We are permitted to process your personal data below if it is based on our ‘legitimate interests’ i.e. we have good, sensible, practical reasons for processing your personal data which is in the interest of Forted. To do so, we have considered the impact on your interests and rights and have placed appropriate safeguards to ensure that the intrusion on your privacy is reduced as much as possible.
We use your data to provide you with information, or services that you request from us or which we feel may legitimately interest you, where you have consented to be contacted for such purposes. You can choose to opt-out of contact at any time by contacting us at dpo@forted.io
To carry out our obligations arising from any contracts entered into between you and ourselves.
To notify you about changes to our service(s).
To ensure that content from our site is presented in the most effective manner for you and for your computer.
We compile aggregate statistics about how our website is used, its performance and any other related site information, but will never identify any individual in the process.
How we safeguard your information
We are committed to using our best efforts to ensure the security, confidentially and integrity of the Personal Information you choose to provide us. We rigidly adhere to appropriate technical and organisational security measures. Access to the Personal Information is based on the ‘least permissions’ concept together with role-based access control systems, ensuring only authorised access to the Personal Information.
We use the Personal Information for legitimate business purposes only.
We will never sell, rent or trade information about you to any other party. In accordance with the data protection laws, we undertake appropriate security processes to prevent any potential unauthorised access to the data you provide us. We will not collect information unless it is used to provide relevant information or in order to deliver a better service to you.
Data collected
We collect information about you in two ways:
- We collect data directly from you, most commonly where you provide your contact details via the Contact Us page of the Forted Ltd website.
- We collect data automatically from the Forted website, which includes your IP address and your browsing behaviour. This allows us to provide a more performing website to you.
How long we retain the information we collect
Where we are storing website data against unique ID’s as this data is processed in a way that does not identify you as an individual this data will be kept indefinitely for historical reporting purposes. Where we are storing cookie data linked to personal information, we will store this cookie for 2 years unless you delete it from your browser settings.
At any time, you may request to view, change, and update your Personal Information by emailing us at Dpo@forted.io. You can also request that we cease processing, correct errors or that we erase Personal Information by emailing us at dpo@forted.io
Your rights
Under the Data Protection Laws you have the following rights in relation to your personal data:
- Right to object to processing of your personal data
- Right to request a copy of your personal data and information on how we process it
- Right to request to move, copy or transfer your personal data (data portability)
- Right for your personal data to be erased
- Right for your personal data to be corrected in a timely manner
- Right to ask us to stop contacting you with direct marketing
- Right to restrict your personal data being processed
You may contact our Data Protection Officer to:
Ask any questions about how we collect, store, and process your data.
- Request access to information held about you
- Correct any information held about you
- Delete information held about you
Subject to legal and other considerations, we will make every reasonable effort to honour your request promptly in accordance with the data protection laws or inform you if we require further information to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honouring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others such as our employees) or if we are legally entitled to deal with your request in a different way than initially requested, we will address your request to the maximum extent possible, all in accordance with the data protection laws and within 30 days of receiving the request from you.
You can exercise your rights at any time by contacting our Data Protection Officer at dpo@forted.io.
Please note that there may be circumstances in which we are required to retain your personal data, for example for the establishment, exercise, or defence of legal claims.
You have the right to lodge a complaint with your Supervisory Authority in the UK, where Forted is based, and the supervisory authority is the ICO. https://ico.org.uk.
Cookies
Forted uses Cookies. A cookie is a text file containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies do lots of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and goods and services you wish to purchase, and providing you with content that is relevant to you and your interests.
Cookies can’t harm your computer and we take the selection of all the third-party suppliers who may set cookies for marketing purposes very seriously.
You can find more information about cookies from these websites.
www.allaboutcookies.org
www.aboutcookies.org
www.youronlinechoices.eu
The first time you visit the Forted.com website you will be informed of the cookies we use. You do not have to accept cookies to use the Fortedservice, but if you reject cookies, then aspects of the website experience may be affected.
Most cookies are deleted as soon as you close your browser, these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them, or they expire. You can choose to block or delete cookies through your browser settings at any time.
All cookies on our website fall into distinct categories
Tracking and analytics tools
We use several marketing and analytics tools including Google Analytics, Google Ads, LinkedIn.
We reserve the right to add or amend new analytic and marketing tools.
Updates or amendments to this Privacy Policy
We may revise this Privacy Notice, in our sole discretion, and the most current version will always be posted on the website. We encourage you to review this Privacy Policy regularly for any changes.Contact us
If there are any questions regarding this Privacy Policy or the information that we collect about you, or if you feel that your privacy was treated not in accordance with this Privacy Policy, you may contact us at dpo@forted.io